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Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Camargo Emergency Management & Sustainability LLC ("Company," "we," "our," or "us"). By accessing our website, requesting our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Services

Camargo Emergency Management & Sustainability LLC provides professional consulting services including:

• Emergency Response Planning
• Regulatory Compliance Consultation
• Infrastructure Risk Assessment
• Disaster Recovery Services
• Resilience Building Programs
• Resilient and Decentralized Energy Systems Design
• Sustainability Consulting
• Related professional services as agreed upon

3. Eligibility and Authority

To use our services, you must:

• Be at least 18 years of age
• Have the legal authority to enter into binding agreements
• Represent an organization with proper authorization if acting on behalf of an entity
• Provide accurate and complete information

4. Service Agreements and Scope

4.1 Individual Service Agreements

Specific services will be governed by individual service agreements, statements of work, or proposals that supplement these Terms. In case of conflict, the specific service agreement will take precedence.

4.2 Scope of Work

Our services are provided based on:

• Information provided by the client
• Industry standards and best practices
• Applicable laws and regulations
• Professional judgment and expertise

4.3 Professional Standards

We will perform all services in accordance with applicable professional standards and with the degree of care and skill ordinarily exercised by members of our profession under similar circumstances.

5. Client Responsibilities

As our client, you agree to:

• Provide accurate, complete, and timely information
• Grant reasonable access to facilities, personnel, and records
• Respond promptly to requests for information or decisions
• Comply with applicable laws and regulations
• Implement recommendations at your own discretion and risk
• Maintain confidentiality of proprietary methodologies

6. Payment Terms

6.1 Fees and Billing

Payment terms will be specified in individual service agreements. Unless otherwise agreed:

• Invoices are due within 30 days of receipt
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment
• You are responsible for all collection costs

6.2 Expenses

Unless otherwise agreed, you will reimburse us for reasonable out-of-pocket expenses incurred in providing services, including travel, accommodation, and third-party costs.

7. Intellectual Property

7.1 Our Intellectual Property

We retain ownership of:

• Our methodologies, processes, and know-how
• Pre-existing intellectual property
• General knowledge and experience gained
• Website content and materials

7.2 Work Product

Deliverables created specifically for you will be owned by you, subject to our right to retain copies for our records and to use general knowledge and experience gained.

7.3 Third-Party Materials

Any third-party materials incorporated into our work remain the property of their respective owners.

8. Confidentiality

8.1 Mutual Confidentiality

Both parties agree to maintain the confidentiality of information marked as confidential or that would reasonably be considered confidential.

8.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no breach of these Terms
• Was known prior to disclosure
• Is independently developed
• Must be disclosed by law or regulation

9. Limitation of Liability

9.1 Scope of Limitation

To the maximum extent permitted by law, our total liability for any claims arising from or related to our services shall not exceed the total fees paid by you for the specific services giving rise to the claim.

9.2 Excluded Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Business interruption
• Loss of data or information
• Punitive or exemplary damages

9.3 Professional Liability

Our liability for professional negligence is limited to the amount available under our professional liability insurance policy.

10. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of our services or deliverables
• Your breach of these Terms
• Your violation of applicable laws
• Third-party claims related to your business operations

11. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including natural disasters, government actions, pandemics, or other force majeure events.

12. Termination

12.1 Termination Rights

Either party may terminate services:

• For convenience with 30 days' written notice
• Immediately for material breach that remains uncured after 15 days' notice
• Immediately for insolvency or bankruptcy

12.2 Effect of Termination

Upon termination:

• You must pay for services performed through the termination date
• We will deliver completed work product
• Confidentiality obligations survive
• We may retain copies of work product for our records

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

13.2 Dispute Resolution Process

Any disputes will be resolved through:

1. Good faith negotiations
2. Mediation if negotiations fail
3. Binding arbitration if mediation fails

13.3 Jurisdiction

Any legal proceedings will be conducted in the state and federal courts of Florida.

14. Website Terms

14.1 Acceptable Use

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt unauthorized access to our systems
• Interfere with website operation

14.2 Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access. We may modify or discontinue website features at any time.

15. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

16. Modifications to Terms

We may modify these Terms at any time by posting updated terms on our website. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the modified Terms.

17. General Provisions

17.1 Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between the parties.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.3 Waiver

No waiver of any term or condition shall be deemed a waiver of any other term or condition or any subsequent breach.

17.4 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a business transfer.

17.5 Survival

Provisions that by their nature should survive termination will survive, including confidentiality, limitation of liability, and indemnification.